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FAQs

View all frequently asked questions about our products, usage, shipping and returns.

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ask@osonyq.com

We always try to respond within 48 hours.

Our customer service is available Monday through Friday from 8:00 AM to 5:00 PM.

Shipping costs vary by country. In the Netherlands, shipping is free for orders of €30 or more. To see your exact shipping costs, add the product to your shopping cart. The shipping costs are displayed in your shopping cart.

We always try to ship your order within 24 hours. This means your package may arrive the next business day.

You can easily track your package using the track and trace code you received by email.

Yes, absolutely! Many fans drink Osonyq daily, sometimes even several times a day depending on their exertion and needs.

Some situations where an isotonic sports drink is useful:

• When exercising for longer than 60 minutes:

Especially at higher temperatures and when you sweat a lot, it is important to replenish fluids and electrolytes.

• During intensive training or competitions:

You lose fluid and electrolytes faster, and isotonic drinks can help maintain your performance.

• Before exercising:

You can drink an isotonic drink before training to maximize your glycogen stores ( note: Glycogen is the form in which glucose, a form of sugar, is stored in the body, mainly in the liver and muscles. It serves as a kind of energy store that the body can call upon when it needs extra energy, for example during exercise or when not enough sugar is consumed through food. ) and to prepare your body well for the effort.

• After exercise:

Isotonic drinks can help restore fluid and electrolytes.